The Video is found here:

Eliminate the guesswork when choosing a home care agency.

A Home Care Pulse Certification proves that an agency cares about quality!

People have choices in care.  When seeking in-home care for an aging loved one, it can be emotional, stressful and confusing.

Why Choose a Home Care Pulse Certified Agency?

A Home Care Pulse Certified agency has proven that it will go the distance when it comes to client satisfaction.

We knew that families were looking for a way to differentiate one home care agnecy from another.  We also knew that the thing you care about most is quality of care. Armed with that knoweldge, we created the Home Care Pulse Certification, which measures what matters most: client & employee satisfaction.

How do we capture and measure this for Home Care Pulse Certified agencies?

Via monthly live phone interviews with their clients and

employees, not ineffective mailed surveys!

Choosing a Home Care Pulse Certified agency guarantees you will be:

Contracting an agency committed to client satisfaction

Working with an agency that has loyal, productive caregivers

What areas of client and employee satisfaction do we measure?

Client Satisfaction – Caregivers work ethic, training & knowledge of caregivers, agency’s communication, overall quality of service, would they recommend services to a friend, and much more

Employee Satisfaction – Caregiver morale, training effectiveness, working environment, overall satisfaction, would they recommend employment to a friend, and much more.