February 15, 2010 – Cincinnati, Ohio

Tender Hearts at Home has received this prestigious “Best of Home Care” 2010 by the Leading National Client and Employee Measuring Satisfaction firm Home Care Pulse.

Tender Hearts at Home as an agency has achieved the Best of Home Care® award. it takes much more to be awarded the Best of Home Care®.   Here is how we determine who receives the award:

Tender Hearts at Home’s 12-month rolling average has to be in the TOP 25% of each of the categories rated by your clients.

We achieved this in 3 key categories:

Caregiver’s Timeliness
Confidence Level in Agency Management
Agency’s Response to Problems

More about Home Care Pulse:

Home Care Pulse is committed to providing Home Care owners and executives with a critical and reliable pulse on their business through our superior satisfaction services and powerful performance measuring tools. We know that your clients and their families make up the heart of your business and if you keep them satisfied then you will gain a competitive edge and your business with thrive!